Gaya APA

TJIPTONO, Fandy. (2005). Prinsip-Prinsip Total Quality Service (ED. V). Yogyakarta: ANDI OFFSET.

Gaya Chicago

TJIPTONO, Fandy. Prinsip-Prinsip Total Quality Service. ED. V Yogyakarta: ANDI OFFSET, 2005. FAKULTAS EKONOMI.

Gaya MLA

TJIPTONO, Fandy. Prinsip-Prinsip Total Quality Service. ED. V Yogyakarta: ANDI OFFSET, 2005. FAKULTAS EKONOMI.

Gaya Turabian

TJIPTONO, Fandy. Prinsip-Prinsip Total Quality Service. ED. V Yogyakarta: ANDI OFFSET, 2005. FAKULTAS EKONOMI.